Shipping Policy
Last updated: January 1, 2025
Delivery Coverage
We deliver across India including all major cities, towns, and rural areas. Deliveries are available in all 28 states and 8 Union Territories of India.
Shipping Charges
| Order Value | Shipping Charge |
|---|---|
| Below ₹999 | ₹99 |
| ₹999 and above | Free |
Delivery Timeline
| Location | Estimated Time |
|---|---|
| Metro cities | 2–3 business days |
| Other cities | 3–5 business days |
| Rural areas | 5–7 business days |
Order Processing
Orders are processed within 1–2 business days after payment confirmation. You will receive an email notification with tracking details once your order is dispatched.
Damaged in Transit
If your order arrives damaged, please photograph the package and product immediately and contact us within 48 hours at support@xgroww.com. We will arrange a replacement or refund.